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Terms and conditions
Ear Cleaning Clinic advises your use of this website is directed by these Terms and Conditions. Please take your time to review our Terms and Conditions. Your use of this website establishes your agreement to follow and refer to these rules. 


There may be a change of these Terms and Conditions 

Ear Cleaning Clinic reserves the right to update or modify these Terms and Conditions at any time without notice. For informational purposes, we recommend you review these Terms and Conditions whenever you use this site.

Consent for treatment
A written signature is sufficient for consent of this procedure, this can be found at the bottom of your Ear Health Assessment form when you visit us for an appointment. Consent for a treatment of minors, or intellectually disabled will not considered legally competent to make decisions on their own behalf. Consent will be obtained from a parent, care giver, or power of attorney, all who must provide written consent.

Complications of ear wax removal with micro-suction is extremely uncommon. However, the possible complications, side-effects and risks in the procedure include: Incomplete removal of ear wax, requiring a return visit *fee’s apply. This is generally due to: severely impacted wax, wax that has been forced down the canal and too uncomfortable to remove, or children are unable to sit still (causing distress). CHILDREN: If wax has not been softened adequately prior to appointment, the Registered Nurse may deem the procedure too risky due to the child being in distress (unable to remain still etc.), therefore the wax may not be able to be removed. Please click on the CHILDREN tab to review more information regarding preparation prior to a child’s appointment with Ear Cleaning Clinic. 


Other risks may include

To ensure the risk of complication is avoided, it is imperative that your medical history provided to our Registered Nurses is accurate. This information is delivered by the comprehensive assessment form that you fill out upon arrival on your first appointment. In the case that these details may change, you must notify our reception or nursing staff to ensure you are assessed with an accurate consultation and analysis of your current ear health.

Additionally, it is important that you remain reasonably still during micro-suction, as sudden movement may significantly increase the risk of the complications listed above.

Payment terms
Appointment fees can be found on our website and are listed on the informed consent form. Appointments are to be paid immediately after the clinical procedure, or prior to the appointment if you wish. We do not hold accounts.

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Site usage terms and conditions:

While Ear Cleaning Clinic strives to maintain accurate and up to date information on the site, Ear Cleaning Clinic does not claim any guarantees  regarding its accuracy, punctuality or entirety. Ear Cleaning Clinic takes no responsibility for any errors or omissions in the content on the site.

Additionally, Ear Cleaning Clinic takes no responsibility for and shall not be obligated for any damages to, or viruses that may infect, your computer equipment or other property on account of your access to, use of, or browsing in the site or your downloading of any materials, data, text, images, video or audio from the site.


Images of people or places displayed on the site are either property of, or used with permission by Ear Cleaning Clinic. The use of these images by you, or anyone else authorised by you, is prohibited unless specifically permitted by these terms and conditions or specific permission provided on the site. Any unauthorised use of the images may violate copyright laws, trademark laws, the laws of privacy and publicity and communications regulations and statutes.


All trademarks, logos and service marks (collectively the “trademarks”) displayed in the site are registered trademarks of Ear Cleaning Clinic (or others where indicated). Nothing contained on the site or in these Terms and Conditions should be construed as granting by implication, esstopel, or otherwise, any license or right to use any Trademark displayed on the site without written permission of Ear Cleaning Clinic or such party that may own the Trademarks displayed on the site. Your misuse of the Trademarks displayed on the site, or any other content on the site is strictly prohibited. You are also advised that Ear Cleaning Clinic will fully enforce its intellectual property rights of the law.

Intellectual property and credits

Unless otherwise indicated, all information on the Ear Cleaning Clinic website is the intellectual property of Ear Cleaning Clinic. All other trademarks, articles, publications, websites, product names, company names or logos cited herein are the legal and intellectual property of their respective owners. Please note: all photographs of individuals displayed on this site are not actual Ear Cleaning Clinic clients and have signed a media release form for consent purposes.


Application of Terms and Conditions

These Terms and Conditions apply to Ear Cleaning Clinic.

ABN: 64 268 620 251